Items missing from inventory
What happened to my dining room tables? I am missing three from my inventory. I know that I haven’t used any of them more than once.
Otherwise great game although it’s getting too expensive.
I was thinking that in order to avoid players using furniture that does not go with the room’s description certain pieces could be locked; therefore limiting what the player can use. This seems only fair in order to avoid players winning challenges when they clearly didn’t follow the description. For example, if a room calls for French-style then only those pieces within those categories will be accessible. Just a thought.
Why won’t you listen to us?
I’ve been playing this game for 6 months now- it’s just to expensive. Almost all of the reviews I read talk about how expensive it is and hard it is to get diamonds and yet the developers have made no changes to this at all.
Believe me, I don’t mind spending money on a game especially one I love, but it’s kind of insane how much money you have to spend to keep up with this game. :-(
Tired of the living rooms
Love the game but would love to see another room type come up for the $2500 challenges once in awhile. Living rooms are great but like doing the other rooms as well and they can be expensive as well. These are the only challenges I (usually) do. I know the other rooms are offered but rarely for $2500 prizes. Otherwise - love it!
By Cat Girl 🐈
Design Home is awesome! It’s a great way to chill out and play withy style and color choices. I really love that you have furniture from real brands. The whole concept is awesome too, earn keys, vote, win things, and so on. Great things, let’s talk about the not so great things…
Every time I complete the daily $2,500 design, I don’t usually buy anything. I save money, but when I’m going into the other design challenges, I go broke. I’m not the best at this, I don’t have a good taste yet, but in my opinion, the prices are, well, pricey. I then experience difficulty recovering. I also think that the amount of diamonds you get for daily should be raised to 800 diamonds. Other than that, It’s a really great game!!
It kept loading forever and I eventually got tired of waiting.
Update: Went from “Could be great!” to “So Rude”
By "name is taken"
I’m so disappointed in how the company services the “claim free diamonds now.” You can either spend a ludicrous amount of money to play this app, or you can complete actions for diamonds. However, watch out if you try the “offerwall!”
Not only is it hit or miss if you actually receive the diamonds after you complete the task required i.e. download and run an app, but dealing with customer support is a joke.
First you must wait 24 hours to submit your request for help regarding your pending reward. Then if you send more than 3 of your “pending rewards” to customer service, in a single setting, you receive an automatic email response accusing you of suspicious behavior. The emails states that too many claims have been submitted within 24 hours. Regardless that most people would do this in one setting and be done with the whole silly process. However, the email continues to insult your integrity and follows with threatening to terminate further affiliation with the company. The cherry on top, all submitted claims were automatically denied!
The audacity of this company! As it’s the consumers fault the company doesn’t work as it advertises!
HGtv is associated with this app, and I had a lot of respect for that channel. I expected more respect than what I received. I also didn’t expect to have to pay a fortune or hunt for diamonds every time I opened this app. The talent people display in this app designing the homes tasked to them is incredible! It makes a person what to keep playing. I tried the offerwall to keep up with all the beautiful creations, but that route was disappointing and hurtful. I can’t afford to spend real currency in exchange for diamonds to compete in designing these fictional home. I wish I had extra to so, but I can’t at this point.
It’s so fun to play but there are sooo many cost to play and the “offerwall” isn’t very user friendly. You are rewarded 500 daily diamonds but that isn’t enough to convert into “cash” to purchase and design anything. The offerwall is meant to supplement things you can do with other apps of websites for diamonds but they aren’t always reward and customer service doesn’t get back to you. The offerwall isn’t updated so you’re left spending your own money if you want to play. I’d imagine with all the advertising they push to earn diamonds the app could manage to reward more diamonds for completing challenges in the game. It’s very frustrating. I’m still waiting on my reward of 19,000 plus diamonds with no responses from customers service.
By Barb Redgreen
Absolutely beautiful game with flawed system. People can totally go against the objective and still win the reward. But the real downfall is the crooked advertisement system which owes me about 100k in diamonds by now. I complained for several months, sent feedback, emailed support, didn‘t even get a response, so now you loose another star.
I’m new, this app needs a lot of work to be successful!
July 18, 2018 —- First, the reason for the date on my review, is so to see if you improve or make this game much better. How much your listening to your players per the same exact complaints.
I just started playing about a week. This app needs a lot of work in order to be real successful and is very difficult for new players. You don’t start out with hardly anything at all. Color combinations are extremely limited to. Today I’m trying to do the daily room. The entire room is rustic. There is no way I can do it. I have absolutely nothing I started with that will work. I spent almost an hour trying different styles, colors, designers esp apt 2b and Kathy Lou, I would spend every penny I have. Close to all my diamonds would be spent as well. I don’t see how players can keep playing this app. Everything is extremely expensive. Everything we buy, we only get to use each item 5 times. All rooms I’ve seen we need 2 chairs per room. It would be nice if we were allowed 6 instead of 5. I feel when we buy furniture we can own it, or most definitely get way more than 5 uses. Like 10 - 15 uses would be much better.
There is no way to buy or earn cash except through diamonds. The price per amount of diamonds you get is extremely to high. You barely get any diamonds for the price of buying them. THEN if you want to transfer or transform diamonds to cash, it’s the only way to get cash, it’s also so not worth it! Just to get 5000 cash, it costs 5000 diamonds. It costs $5 for only 7,875 diamonds. That’s nothing per the price of items to buy for decorating, and only 5 uses per item. It’s $2 for only 3,000 diamonds. It’s almost impossible to buy two pieces of NIE furniture with only 3000 cash. I’d love to see huge sales, major discounts.
Also... we work hard to level up. First off I was getting nice scores, 4.38 and up. Yet my star level is only like 2.55. That’s impossible per math!
We work hard to level. Each level we gain decorations for our rooms. Wall pictures, a plant, flower vase etc.. The decorations are horrible for many low levels. Level 10 / 9 and under, get crap decorations. It’s extremely hard to get good scores when being paired up against rooms with high levels. One can’t compete against the price and decorations they use in their rooms.
We work hard to level, so we can EARN new decorations. GET THIS, you EARN them? NO YOU EARN NO DECORATIONS basically. Why? Cause you HAVE TO PAY FOR THEM! I found out that there are levels where you gain decos but sometimes you have to buy one in order to even start using them. After you run out of decorations you have to PAY FOR MORE DECORATIONS WHEN YOU RUN OUT. Now, that is NOT EARNING decorations. I’m appalled that we have to buy our decorations when we run out. Seriously that’s just way wrong, and not right.
Earning diamonds per offers, a joke! I did so many things and many offers don’t work!! I contacted the link to who does the offers, not design home they say they don’t deal with it even though it’s their app, this contact doesn’t get back to you per the offers you don’t get. Design home should be more responsible for this, since it is their app. I’ve sent PROOF of the offers I completed, doesn’t matter! They do nothing, or have an excuse as to why they don’t credit me. I have received a few offers for diamonds. DONT SPEND ANY MONEY on offers!! To many people are not getting the diamonds!!
Until I see MAJOR changes to this game, I will NOT make a purchase. I know the voting is fixed!!
You need to give much better offers if you want players to buy diamonds. You should allow players to purchase cash, not just diamonds.
Your app is crazy expensive and ridiculous to play. I’ve been playing games since Atari, I’ve played HUNDREDS and hundreds of games. IVE WORKED for a social game. You need a lot of work, this app is NOT successful and will not keep going because of everything I wrote in this review. There may be more, I’ll find out longer I play.
I will ONL change my review when a MAJOR OVERHAUL is done to this app. I won’t be playing much either. I couldn’t even do the daily room today. I certainly cannot afford to enter any of the rooms that are not dailies.
How about rooms for people who are certain levels, not dailies? Such as level 10 or 12 and below. So we’re not competing against level 15, 20, 30 and up. Simply cannot get scores when competing against higher levels. Their decorations are great or way better once you get to a much higher level. Level 12 and higher. It’s not easy to get to even level 12.
So many great ideas to make this game very exciting and better. I can see you developers don’t listen to the players at all. I got a pop up that read to leave ideas on the FB community page, or email ideas. Seriously? I’ve gone way back at the FB page. None of the players suggestions have been used. I also found it ironic I’m complaining about the same exact things. As a game developer myself, your app will unfortunately not be around longer, and will be unsuccessful. One good thing as a developer is LISTEN TO YOUR PLAYERS and satisfy them where you can. When you have the same complaints from majority of your players, there is obviously something very wrong. I did a test, asking in two different areas on the internet about your app, I have found many people have downloaded your app, but majority don’t play anymore, or removed it. So your app download amount is not what the app players actually are.
Closing... LISTEN TO YOUR PLAYERS AND SATISFY them. When you don’t, you show 100% that you don’t care. The prices of special limited decorations is seriously ridiculous. This game, is only geared toward people who spend real money. I have spent real money in games, but I will not in this one. It needs to much work.
I love this game, it gives me to opportunity to design a room everyday and have so much fun being creative. But the free offers for diamonds through TAPJOY is sketchy. I’ve read articles, downloaded and tried apps which have all been fun and informational. I have my time and expected to be rewarded within a reasonable amount of time. So I finally had time to look at my account today and see what I haven’t been awarded for and put in 4 help tickets and I received this message for all four tickets from TAPJOY:
It has come to our attention that you have submitted a concerning amount of tickets. Please note this new ticket and any others within the next 24 hours will be flagged for denial review. After this period, if you continue to have an issue, you can reply back to this ticket with detailed proof for a Reward Specialist to review your case. If we see behavior on your account that is in violation of our Terms of Service, Tapjoy's services and support may no longer be available to you.”
Why is it ok for them to send me to give my time on deals that was offered to me but it’s not ok for me to request the reward. SMH